Payment & Purchase Troubleshooting

Wrong email address
Mistyped your email? No problem, contact us!   If you used the wrong email address in your order, please, submit your request to hello@breezythemes.com. Y...
Wed, 16 Aug, 2017 at 3:10 PM
Download link is broken
What to do if for some reason the link you get can not be opened.   If your link is not active or broken, make sure that you don’t have firewall restricti...
Wed, 16 Aug, 2017 at 3:11 PM
Download link is not received
What to do if for some reason you didn’t get the link.    If you completed your purchase but haven’t received any email with the download link, please fol...
Tue, 19 Mar, 2019 at 9:46 AM
Card was overcharged
Let it be here, regardless we have never faced such problem   We never faced such issue. If your card was overcharged, please, contact our billing represe...
Mon, 18 Mar, 2019 at 7:00 AM
You’ve purchased the wrong theme
Is it possible to buy the wrong theme?   We maintain a no-refund and no-exchange policy because of the specific nature of the product that we provide. Tec...
Mon, 18 Mar, 2019 at 7:01 AM