The Home page template of each freshdesk theme consists of 3 blocks.

  • Custom icons and links
  • List of categories
  • Category tree — a list of categories in the Support Portal; in each category a list of folders; in each folder five articles with a link to more, if any.

You can easily choose which one is the best for your Support Portal. Moreover, you can mix them, for example, custom icons, and the topics tree.